Jupiter Dynamics

Microsoft Dynamics CRM


CRM Training

Introduction about MS dynamics CRM Functional

  • Navigation
  • Working with Customers
  • System Personalization
  • Working with Sales
  • Working with Marketing
  • Working with Service

  • MS dynamics CRM Administration & Customization

    Technical (Basic)

  • Business Management
  • Templates
  • Product Catalog
  • Service Management
  • Customizations
  • Administration
  • Security
  • Data Management
  • Auditing
  • Email Configuration
  • Processes

  • Technical (Advanced)

  • Web Resources
  • Client Extensions
  • Plug-ins
  • Querying Data and Executing Operations
  • Implementing Business Processes
  • S No Technology Course Title Module Duration Trainer Certification
    1 Microsoft Dynamics CRM Fucntional Sales Management,
    Service Management,
    Marketing Automation
    5 Hours Microsoft Certified Professional ERBrains Certification, Microsoft Certification (MCP)
    2 Microsoft Dynamics CRM Technical (Basic) Installation and Deployment,
    customization and configuration.
    20 Hours Microsoft Certified Professional ERBrains Certification, Microsoft Certification (MCP)
    3 Microsoft Dynamics CRM Technical (Advanced) Web Resources,
    Client Extensions,
    Plug-ins,
    Querying Data and Executing Operations,
    Implementing Business Processes,
    15 Hours Microsoft Certified Professional ERBrains Certification, Microsoft Certification (MCP)

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